The German 🇩🇪 startup develops the world’s first intelligent anti-theft system ​for frictionless and secure data-driven checkout. Designed to seamlessly integrate into modern retail environments, it reduces friction, labor costs, minimizes theft, and improves customer satisfaction.
Problem
Retailers with modern self-checkout systems often face limitations when using manual anti-theft solutions, as these require constant staff intervention and draw heavy labour costs for every transaction, impacting the overall customer experience.
Also, traditional tags are outdated against modern theft trends, can be easily unlocked by magnets and do little to support against staff and unintentional theft.
Despite investing in advanced self-checkout solutions, retailers find that their customer’s experience is disrupted when they must wait in line to have a tag unlocked or rely on staff to access a store’s safety cabinet.
Solution
rapitag, the world’s first intelligent anti-theft system, offers a frictionless and secure data-driven checkout experience. Designed to seamlessly integrate with modern self-checkout environments, it reduces labor costs, minimizes theft, and eliminates customer wait times.
ITs wireless IoT smart tags provide best-in-class protection, resistant to magnets and force, using a unique security encryption key for secure tag unlocking. With source tagging retailers live track any time a tag is opened – from the warehouse to the shop floor and through to the final purchase by a customer. Reach 100% theft reduction using rapitag smart solution.
Smart tags easily integrate with any check-out solution and communicate directly with the POS system to unlock at the moment of purchase. This allows customers to purchase any secure product as they want without intervention from staff. Saving retailers’ staff 80% labour reduction on managing anti-theft solutions.
rapitag optimises customers’ journey with automatic smart unlocking of smart tags enabling seamless purchases of protected products at self-checkout or through scan-and-go solutions. A faster, more convenient experience which reduces abandoned baskets, increases basket size, and boosts sales by up to 2%.
Benefits
- Faster checkout
- Reduction in waiting times
- Seamless self-checkout experience – no need for staff assistance during checkout
- Improvement in sales & higher customer satisfaction
- 100% theft reduction with smart, secure tagging
- No need for staff assistance during checkout
- Increased convenience with automatic tag unlocking
Business Cases
- Problem | Leading electronics brand in Japan faced significant challenges due to labor shortages with not enough staff to manage security tag unlocking at checkouts.
- Solution | Deployment of rapitag smart tags to removed the need for staff involvement in unlocking security tags.
- ROIÂ |Â Significant reduction in labor costs & improved customer satisfaction.
- Problem  | A major retailer struggled with significant inventory shrinkage.
- Solution | rapitag smart tag implementation to enhance security and deter theft on high-risk products enabling real-time tracking, connecting sales activity to tag openings.
- ROIÂ |Â Shrinkage reduced by nearly 24%.
- Problem | Italian supermarket chain faced frequent theft of high-value wine products, severely impacting revenue.
- Solution | Implementation of advanced smart bottle tags, specifically for their entire wine range.
- ROIÂ | No theft recorded across the wine range.
